Miss’d Call

Call Answering Services

The UK Based Telephone Answering Service That Truly Understands And Integrates With Your Business.

Personalised CALL answering service

JUST MISS’D ANOTHER CALL?

At Miss’d Call, we understand that your business needs are unique. That’s why we offer customised call handling solutions designed to support small and medium-sized businesses. Our professional call handlers are here to help manage your incoming calls, so you can focus on what you do best – growing your business.

Founded with the aim to help businesses improve customer experience, save money and avoid missing valuable enquiries, Miss’d Call has quickly become the go-to call answering service for countless UK businesses across various industries. Our team of professional call handlers, with years of experience, are dedicated to providing the highest level of service to our clients and seamlessly integrate with your business.

We pride ourselves on our commitment to customer satisfaction and our ability to tailor our services to the unique needs of each business. By choosing Miss’d Call, you’re not just hiring a call answering service – you’re gaining a dedicated partner that genuinely cares about your businesses success.

How Does A Call Answering Service Work?

WHY CHOOSE MISS’D CALL?

Our personalised approach to call answering is what sets us apart from other remote assistants. We learn about areas of your business to build a dynamic script, ensuring we answer customer questions with confidence and build a strong rapport on your behalf.

Call Answering Price Plans

Receptionist

From £48

Per Month

Weekday only or 7 day answering. Cover from 8am to 8pm

Message taking service

Fully Managed

From £53

Per Month

Weekday only or 7 day answering. Cover from 8am to 8pm

Let us handle your calls for you

247

BESPOKE Fee

Per Month

Can be applied to Receptionist or Fully Managed service

Fully UK based team

Need A Remote Receptionist?

Common Questions About Our Professional Call Answering Service

There are 2 questions you need to answer for this: Do you need a 9am-5pm service only? And do you want us to just take a message or do you want your calls handled fully?
Give us a call to discuss your full options.Our telephone answering service is designed to be flexible to the needs of your business, feel free to get in touch if you have any questions about how it could work for you.

Once we have agreed the full call flow, we will have you fully set up within a week meaning you can be up and running with a professional phone answering service for when you need us; Ideal if unexpected leave is needed or your workload is becoming a little too much.

We are based in Kent, a short distance from London. All of our call handlers are well spoken, typically with a South East accent. If you are based further North and would prefer a regional call handler, do get in touch as we have a handful of remote workers across the country.

Yes, of Course. Many of our clients use our call answering service to cover time off, sickness or days/timeslots when they specifically know they will not be in the office. We offer flexibility with our no minimum number of calls a month. Our Telephone answering service fees can be found here.

Yes, unlike many other call answering services, we offer 24/7 call answering for our clients, 365 days a year. When we set up your account we will discuss the standard opening times you wish to offer and give you the option to use our 24/7 service or our voicemail service.
Out of hours calls can be answered by one of our team or our personalised voicemail service, where customised messages can be left. Our intelligent system, sends an audio file of the message directly to you via email allowing you to respond to the customer as required.

Due to the nature of our business, we can adapt our telephone answering service to support individuals alongside businesses of all sizes. Many of our clients find that using our remote receptionist service enables them time off to enjoy with their families or focus on projects without distractions. We are also able to divert specific calls directly to you, which is ideal if you are waiting for an important phone call. Check out our reviews here.

Yes, We can route and transfer calls to an appropriate department or team member based on your preferences and requirements, just as a permanent receptionist would do. Should the relevant person be unavailable, we will of course take a message on their behalf.

Yes, we are more than just call answering service.
Our team can actively manage appointment scheduling on your behalf should you need the support to streamline your diary and keep you calendar up to date.
In addition, should your business need support with taking telephone orders, Miss’d Call offer payment processing and customer care services to many E Commerce businesses across the UK.

Interested In Miss’d Call?

We get it – you’re a busy professional, who, despite best efforts, doesn’t have the time to answer every single call you get. That’s where MISS’D CALL comes in. We act as your virtual receptionist, answering your calls when you aren’t able to. Offering a personalised service to all our clients, we use an agreed script to ensure we deliver excellent customer service to customers on your behalf; taking bookings or messages directly and forwarding on the relevant information to you.

Life just got a little bit easier, didn’t it!

If you are interested in using our professional call answering service,
get in touch to discuss how we can help your business grow.